Welcome to Milcrofton Utility District.
If you have any questions about your service or your bill, why not try our FAQ page first to see if your question might be answered there. If not, give us a call and we’ll be happy to help you. At Milcrofton Utility District, we are here to serve by providing the purest water and the best customer service.
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MAILING ADDRESS: P.O. Box 681149 Franklin, TN 37068-1149
To potentially avoid a late fee when paying your bill through your online bank please use the full 9 digit zip code. This will ensure faster delivery of your payment. Not using the 9 digit zip code could cause your bank to issue a paper check instead of delivering an electronic payment. This could delay your payment up to 7-10 business days due to printing the check and postal delivery time.
BILL DUE DATE: 1st of each month (Payment must be in our office by 4:00 p.m. on the 1st of each month to avoid a late fee)
ACCEPTED WITH LATE FEE: by the close of business on the 10th of each month
DISCONNECT FOR NON-PAYMENT: 11th of each month
If your service is DISCONNECTED FOR NON-PAYMENT we stop taking payments at 7:00 pm on the 11th for the saftey of our technicians. We resume taking payments and reconnecting water service at 7:30 am the next business day.
Milcrofton is issuing a Drought Alert with NO REDUCTION OF WATER USE demand planned. We are just making you aware of the drought conditions in Williamson County and of the Governor issuing a State of Emergency due to drought conditions across the State. Please check back for status updates. We will either remove the alert or increase it to voluntary water reductions if necessary. See the latest US Drought Monitor at http://droughtmonitor.unl.edu/Home/RegionalDroughtMonitor.aspx?south or see below for updates.