As of October 1st, 2011 you will notice a Customer Charge of $16.00 + tax if you are a residential customer. This charge used to be called a minimum bill (0-750 gallons), but there is no longer 750 gallons of water included per month. This charge has always been billed but was included in your water usage and was not visible on your monthly statement. This customer charge will be billed monthly whether water is used or not as long as you are a customer.
BILL DUE DATE: 1st of each month (Payment must be in our office by 4:00 p.m. on the 1st of each month to avoid a late fee)
ACCEPTED WITH LATE FEE: by the close of business on the 10th of each month
DISCONNECT FOR NON-PAYMENT: 11th of each month
If your service is DISCONNECTED FOR NON-PAYMENT we stop taking payments at 7:00 pm on the 11th for the saftey of our technicians. We resume taking payments and reconnecting water service at 7:30 am the next business day.
***For the added benefit of our customers we are once again sending out late notices to better remind you to pay your bill. Late notices are sent out on the 2nd of each month.