Milcrofton Utility DistrictWelcome to Milcrofton Utility District.
 
If you have any questions about your service or your bill, why not try our FAQ page first to see if your question might be answered there.  If not, give us a call and we’ll be happy to serve you.  At Milcrofton Utility District, we are here to serve by providing the purest water and the best customer service. 
Thanks for visiting.
 
MAILING ADDRESS:
P.O. Box 681149
Franklin, TN  37068-1149
 
To potentially avoid a late fee when paying your bill please use the full 9 digit zip code when entering online payment information with your bank for faster delivery of your payment.  Not using the 9 digit zip code could cause your bank to issue a paper check instead of delivering an electronic payment.

 

The District has changed it’s credit card policy.  Due to the expense and varying amounts of credit card transactions the District now charges 2.5% credit card transaction fee and no longer charges a $4.00 credit card fee as of June 16, 2015.  The credit card fee of 2.5% pays the online merchant and credit card company’s transaction fees incurred by the District for offering our customers the convenience of paying with a credit card.

Effective for water bills with a due date on or after February, 1, 2014 please read this notice: Dec.18,2013 WATER RATES

The customer charge remains the same based on meter size and type of service that is provided.

BILL DUE DATE: 1st of each month (Payment must be in our office by 4:00 p.m. on the 1st of each month to avoid a late fee)

ACCEPTED WITH LATE FEE: by the close of business on the 10th of each month

DISCONNECT FOR NON-PAYMENT: 11th of each month

If your service is DISCONNECTED FOR NON-PAYMENT we stop taking payments at 7:00 pm on the 11th for the saftey of our technicians.  We resume taking payments and reconnecting water service at 7:30 am the next business day.

***For the added benefit of our customers we are once again sending out late notices to better remind you to pay your bill.  Late notices are sent out on the 2nd of each month.

Click Here For An Informative Update: ***COLD WEATHER NOTICE***